Sophos antivirus configure updating

30-Jul-2019 02:04

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Overview This document will detail the recommended practice for configuring a 3rd party antivirus solution to update properly when Deep Freeze is protecting a workstation.

The most common interaction that we find on customers workstations is between antivirus software and Deep Freeze. Configure your Deep Freeze install package as per your normal requirements, including passwords and other settings that may be required.

Antivirus software by design requires periodic updates to maintain it’s effectiveness on a client workstation, and problems may arise unless steps are taken to ensure that the antivirus software can perform updates in a timely manner. Enter the commands to update Sophos in the Batch File Contents field on the tab: 10.

This bug follows a similar issue last month where Sophos users found Windows freezing and becoming slow after installing the April 2019 update.

In that particular case, it was determined that a Windows security update for the Windows Client Server Run-Time Subsystem (CSRSS) service was causing the issues with various antivirus programs and Windows.

Change the Allow Local Config=0 to 1 and save the file. Web Config_Secondary] Allow Local Config = 0 Auto Dial Timeout = Local Path = Download Granularity = Connection Address = Use Sophos = 1 User Name = sbe******** User Password = ****************** Connection Type = HTTP Auto Dial = 0 Bandwidth Limit = 0 Open Sophos Endpoint and select the Configure menu, select the Updating item.

They also state if you have problems removing the update in Safe Mode, you can disable the "Sophos Anti-Virus" Service and then attempt to remove the update after it has been installed.You can configure Sophos to download the latest IDEs automatically, or download the updates manually.Click "Download" next to the version of Sophos that is installed on your computer.Lawrence Abrams is a co-author of the Winternals Defragmentation, Recovery, and Administration Field Guide and the technical editor for Rootkits for Dummies.If you attempt to change the update location or credentials for a Sophos Antivirus Endpoint client, and the client is unable to contact the Enterprise Console or Sophos Control Center (they may be out of the office on the road), you may find the properties for the Sophos Auto Update are greyed out.

They also state if you have problems removing the update in Safe Mode, you can disable the "Sophos Anti-Virus" Service and then attempt to remove the update after it has been installed.

You can configure Sophos to download the latest IDEs automatically, or download the updates manually.

Click "Download" next to the version of Sophos that is installed on your computer.

Lawrence Abrams is a co-author of the Winternals Defragmentation, Recovery, and Administration Field Guide and the technical editor for Rootkits for Dummies.

If you attempt to change the update location or credentials for a Sophos Antivirus Endpoint client, and the client is unable to contact the Enterprise Console or Sophos Control Center (they may be out of the office on the road), you may find the properties for the Sophos Auto Update are greyed out.

Note that you can download a "Zip File" or a "Self-extracting File." A self-extracting file contains the software needed to execute the file, and thus may work better for inexperienced users.